Regulation below 5% is good for most industrial and commercial applications. Sensitive equipment such as PLCs and medical devices typically needs under 3%.
The terminal voltage drops by 12.000 V from no-load to full-load.
Ideal voltage regulation is 0% - the terminal voltage would be identical at no-load and full-load. In practice, all real sources have some internal impedance.
Next stepTo verify this result, measure terminal voltage with a calibrated true-RMS voltmeter both with no load connected and at rated full load.